Operations & Marketing Management

FCHC undertakes the smooth functioning of the various hospital departments under this area of hospital management. We write and execute policies and protocols, and SOPs to ensure that the skill sets for clinical and managerial areas are maintained to achieve complete patient care. Our healthcare/hospital operations and facility management services include:
We aim to maximize the capabilities of hospitals, Diagnostics, multi-specialty clinics, doctors and medical practitioners by automating the processes of recording patient’s information and sending timely notifications. We help healthcare centers make optimal use of stored information by analyzing it deeply and converting it into actionable insights.

Operations Management:

  • Front office
  • OPD/IPD
  • Billing
  • Admission/Discharge management
  • Inventory Management
  • Business Process Re-engineering
  • Length of stay analysis
  • Tariff rationalization
  • Electronic Medical Record
  • Management

Marketing Activities:

  • Corporate relationship management
  • Identifying key areas for Business development
  • TPA’s & community activities
  • Customer Relationship Management
  • Liaisoning General Practitioners (G.P)

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Our research and development programme supports the provision of intelligent, flexible healthcare future changes  in clinical best-practise & medical technology.

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